Stuck on a Plane for Maintenance? Break Out The Band! Gratitude in Action

Last year, a US Airways flight from Indianapolis to New Orleans was delayed on the tarmac for five hours for maintenance after all the passengers on board were seated and ready to depart.  When a flight attendant realized that four of the passengers on board were The Port City Sound, a barber shop quartet, they lightened passengers ‘moods by breaking into song!

That’s gratitude in action! How great is that?

I’ve been on planes where maintenance is an issue and would have loved relief in a situation like that. Awesome. Passengers who fly frequently should feel grateful for air travel in general. Flying is still the safest way to travel, the fastest way to travel and the most convenient way to get to a destination that is more than 100 miles from home. Problems with the maintenance and safe functioning of a large aircraft are inevitable and airlines are usually very accommodating to assure the comfort of its passengers.

Last January, I was on my way back to Los Angeles from Richmond, VA. It was a Delta flight that was going through Atlanta. Due to high winds, the flight was delayed and the airline did everything it could to make passengers comfortable in the Richmond lounge while the attendants sorted everything out.

The flight to Atlanta was eventually cancelled. The attendant told me that the best and safest bet was to stay in Richmond overnight, and fly from Richmond directly to Los Angeles early in the morning. I complied and was given a hotel voucher for the hotel, three meal vouchers and drinks vouchers that had to be used that night or the next day in the airport.

Did I mention, I also got a first class seat on the next morning’s flight? The airline took care of me and I got home safely!

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